Responsible Gaming
Our Commitment to Responsible Gaming
At Concrete Image Ltd, we believe that online gaming through Interac casinos should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. Problem gambling can affect anyone, regardless of age or background. We're committed to promoting safe and responsible gaming practices for all our players.
Age Verification
All players must be at least 18 years of age (or the legal age of majority in their province) to use Interac casino services. Age verification is mandatory during registration. If you are under the legal gambling age in your jurisdiction, please do not proceed.
Warning Signs of Problem Gambling
Do you recognize any of the following behaviors in yourself or someone you know? This checklist can help identify potential problem gambling:
- Chasing losses: Returning to gamble in an attempt to win back money you've lost
- Hiding gambling activity: Concealing your gambling habits from family, friends, or loved ones
- Loss of control: Gambling longer or with more money than originally intended
- Neglecting responsibilities: Skipping work, school, or family obligations to gamble
- Increased tolerance: Needing to gamble with larger amounts to feel the same excitement
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Financial strain: Using savings, loans, or borrowed money to fund gambling
- Failed attempts to quit: Repeatedly trying to stop or reduce gambling without success
- Withdrawal symptoms: Feeling restless or anxious when not gambling
- Relationship conflicts: Arguments with family or friends about gambling behavior
If you recognize any of these signs, professional help is available and seeking support is a sign of strength.
Self-Help Tools & Safer Gaming Features
Most reputable Interac casinos offer tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a predetermined period of play
- Self-Exclusion: Voluntarily exclude yourself from an online casino for a set period (days, months, or years)
- Account Closure: Permanently close your account if you choose to stop gambling entirely
Take advantage of these features. Responsible gaming starts with you taking control.
Support Organizations in Canada & Beyond
If you or someone you know is struggling with problem gambling, help is available. These organizations provide confidential support, resources, and counseling:
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Provides resources and support for Canadians affected by problem gambling
International Resources
- United Kingdom:
- Australia: Gambling Help Online – Counseling and support services
- United States: National Council on Problem Gambling – Helpline: 1-800-GAMBLER (1-800-426-2537)
All support services listed are confidential and free to use. Many offer 24/7 helplines, online chat, and counseling options.
If You Need Help, Reach Out Today
Problem gambling is a treatable condition. Seeking help is not a sign of weakness—it's a positive step toward recovery. Whether you're concerned about your own gaming habits or those of a loved one, professional support is available and confidential.
Don't hesitate to contact the Responsible Gambling Council at www.responsiblegambling.org or call their helpline for immediate assistance.
Your well-being is important to us. Game responsibly.